Burroughs Landscaping warns if you or anyone you know has Centipede grass, beware of one of Scotts most popular, newest Bonus S weed-and-feed fertilizer.
Scotts voluntarily removed its newly formulated Bonus S weed-and-feed off the shelves and replaced it with the old formula effective June 2, 2015. Most of the complaints have come from South Carolina and Louisiana, however customers in Texas, Alabama, Georgia, North Carolina, Arkansas, Mississippi and parts of Florida have reported complaints also.
Last year Bonus S was successfully being tested in Southern states and was said to be the company's most popular product in the South. However, beginning in late April, negative product reviews on the company's website from customers in southern states complaining of lawns killed and grass burned by the new Bonus S. The trend was toward Centipede grass when Scott's began investigating. "The formula worked well on St. Augustine and Bermuda grass lawns" ~ CFO Randy Coleman
Scotts mission is "Even One Unhappy Homeowner is One Too Many For Scotts". "The ball is in our court and we are working on the issue," a Scotts representative responded to one complaint. Scotts is offering a full refund to customers who purchased Scotts Turf Builder Bonus S Southern Weed and Feed and Scotts Snap Southern Weed and Feed.
If you are one of the customers who has the Scotts Turf Builder Bonus S Southern Weed and Feed or Scotts Snap Southern Weed and Feed, contact Scotts Consumer Hotline at 877-309-9560 or visit Scott's help center for a full refund with proof of purchase of these products. Scotts offers FAQ to help guide you in the process should you have questions.
"It's the right thing to do," Coleman said of pulling the products in seven states. "We are committed to doing what is necessary and appropriate to repair any damage to your lawn. Given the nature of the issue, however, it may take several weeks or longer to address your issue. We are grateful for your patience during this time."
Contact Burroughs Landscaping for guidance with your lawn care needs. You will not be disappointed with the knowledge, personal care and outcome of your experience with this talented team.
Burroughs Landscaping offers outstanding service and innovative ideas with landscaping tailored to Xeriscaping in Hill Country Texas. The experienced team enjoys landscaping in Kerrville, Hunt, Ingram, Fredericksburg, Boerne, Bandera, Comfort, San Antonio and Mountain Home. Burroughs works with home owners, builders and general contractors and considers the location, topography, aesthetics and aspirations of each client.